How to generate leads in your B2B business?
Do you want to increase your B2B lead generation? At Línea Gráfica we have prepared this article for you so that you can take your B2B business to ...
Línea Gráfica's Prestashop support packages adapt to any of your store's needs. You can request development tasks and modifications or improvements to your project, consulting, design... Everything you need to boost your ecommerce sales!
Do you detect functionality errors and/or 500 errors in your online store? We review your website to identify them and make the necessary corrections.
We carry out the installation, configuration and necessary modifications to the modules you need so that they do not interfere with the functionality of the store.
We solve problems resulting from the installation of SSL certificates and mixed content that mark your website as “insecure”.
The biggest problem for any e-commerce business. Put the analysis and solution of these incidents in our hands so you can invoice and ship your products.
We conquer global markets and drive growth of your ecommerce by adapting and executing efficient marketing strategies for each country.
Based on your preferences and the proposals of our design and UX team, we implement the necessary modifications to maximize conversion.
How do we work?
If you have any questions, please contact us and explain the needs of your project. We will try to guide you and offer you the best solution for each problem or improvement that your e-commerce needs.
Based on these needs, our Shopify-certified technical support team will estimate the time required to implement the analysis, changes and/or improvements.
We start working on your project, keeping you informed at all times through our internal management panel where you can communicate with us at any time. Feedback is essential for us.
Feedback
We believe that continuous feedback is one of the keys to the success of any project and client-supplier relationship. That is why we have the best professionals in the ecommerce field, with clear work protocols and a task control and continuous communication portal. The Prestashop support you need!
Dedicated work team
The people in charge of providing services are senior technicians with extensive experience in their respective fields. We believe that investing in experience is the best guarantee for quality work.
Work protocol
Another key to ensuring the best service is to have a clear and defined work and time consumption protocol that seeks to improve efficiency and effectiveness at all times. Therefore:
NOTE: In the event that your online store has not been developed by Línea Gráfica, we cannot guarantee the status in which the project is delivered to us. The times will always be estimated and never fixed. Until the moment our technicians access the platform in question, they are not qualified to estimate times for the tasks to be developed. Regardless of who created the store, in the event that it has important customizations, such as: integration with management software, purchased modules, Shopify core customizations, etc., this must be communicated in the first task that the client requests.
Project management software included
To control hours, work development and feedback, we have a specific portal where you can create tasks, create discussion threads and conversations about each task, view the time spent on each task and the total time used so far.
Each task request required by the client will be put into production within a maximum of 15 days (we normally try to attend to them within the first 24 working hours) after receiving the request. It is important that you try to include as many tasks as possible in each request.