Do you want customers to not abandon their shopping cart? Apply these 10 tips to your eCommerce

After making many optimizations in our online store , products of the best quality and affordable prices for the user, the most delicate moment is when said user is ready to complete the purchase . Even if we have made a great effort to attract the customer, if we do not meet these key points, we will have a higher percentage of the customer regretting their purchase.

How to make the customer complete their purchase without hesitation?

1. Price without deception: Always reflect any changes made to the price. Include any additional taxes or shipping costs so that the customer does not get any surprises when completing their shopping cart.
2. Purchase progress bar: The customer wants to know at all times when their purchase will be completed. The progress bar will indicate the different steps that the customer must follow to complete their purchase satisfactorily.
3. Wish list: The customer can be asked for a list of products that he or she has been interested in but has not ended up buying.
4. Quality images and texts: It is highly valued that the articles have a photo that really identifies with the product, as well as quality texts that include the characteristics of the product.
5. Optimized navigation: The customer will want to review their data, move forward in the process without completing it, go back to check something. The customer will not want to write something that they have already written. We must allow usability in the purchase process.
6. Collect the essential information: We must be practical and simple. To do this, ask for the information strictly necessary to complete the purchase.
7. Voice of another customer: A customer always trusts another customer more. The opinions of a happy customer will make your products successful.
8. Give your customer security: If you want your customer to pay safely, use PayPal, with the exception of secure payment by credit card. And if we already have the Online Trust seal, even better.
9. Responsive Technology: In any case, the customer must complete their purchase, whether they do so from their smartphone, tablet or PC. Our online store must be adapted to be equally effective on any of the three devices. What if everything goes well and at the last minute you can't enter data on your mobile? ERROR.
10. Connectivity: Is there anything more annoying than having your connection drop or your phone time out when you're refilling something? No, there isn't.

For any kind of query , you know that we will always be here. A sales representative will personally attend to your needs.